Frequently Asked Questions
Everything you need to know about your K. van Bourgondien experience.
How long will it take to receive my order?
Standard shipping usually takes 3-5 business days within the continental US. International delivery times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Returns are processed within 5 business days of receipt at our warehouse.
How can I track my shipment?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Are your materials sustainably sourced?
Yes, K. van Bourgondien is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in all our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.
How do I ensure I order the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these to a similar garment you already own for the best fit.